If you are wanting to return an item and you are outside of the UK, please email us on admin@11degrees.com or click here to send us a message directly.

Please state your order number in the email along with your reason for wanting to return the item. We will respond as soon as we can with what you will need to do to send the item back to us.

Please be aware, you may be responsible for the cost of posting the item back to us depending on the country you are returning the item from.