We will be extending our returns period to cater for those shopping for Christmas. Please see the below guide to our Christmas returns.

Customers shopping from the 11th of November until the 13th December will have 60 days to register a return.

Customers shopping between the 14th December and the 31st December will have 30 days to register a return.

Returns period thereafter: 28 Days to return

For customers in The UK, Ireland, Spain, Netherlands or Germany, please visit our Returns portal ReBOUND where you can access Free Returns.

For customers elsewhere, please click here to learn more about how to register your return.


If you are shopping for gifts during the Black Friday sale, you can do so safe in the knowledge that you will have plenty of time to register a return after Christmas if you need. During The Black Friday period, you will have 60 days to register a return., so you can shop in confidence.

You will have a standard 28 days to qualify for a refund. Thereafter, you will be able to claim online credit up to the 60 day period from date of order.