Next Day Delivery Available Until 4pm
Free UK & IE delivery on all orders £25 +
next day delivery available until 4pm
15% student discount available

Delivery Details

 

DELIVERY DETAILS


We send orders via either Royal Mail, DPD or DHL courier.

Standard delivery is approximately 2-3 working days and FREE for the UK on spends over £25. Please note that all delivery dates provided are estimated, and whilst we will make every effort to ensure that you receive your delivery in good time, we cannot guarantee a delivery date for this service.

Next Working day delivery service is guaranteed delivery on the next day by DPD providing your order was made prior to 4pm the previous day.  This will require a signature on the receiving end.  Deliveries are made Monday to Friday. 

European and International orders are sent via Royal Mail, DPD or DHL couriers, taking between 1 to 10 days to arrive and will require a signature at the receiving end.

 

Royal Mail Tracked 48 Delivery (UK) - £3.95

Royal Mail Tracked 48 Delivery is usually within 2-3 working days within England, Wales or Scotland, from date of dispatch.  We offer Free Royal Mail Tracked 48 Delivery on any UK order over £25. If your order, once packed, is larger than these dimensions 61cm x 46cm x 46cm we reserve the right to upgrade your delivery to a premium service.  You will of course always receive full tracking on your delivery.  


Please note that all delivery dates provided are estimated, and whilst we will make every effort to ensure that you receive your delivery in good time, we cannot guarantee a delivery date for this service.


DPD Next Working Day Delivery (UK) - £5.95
Express Next working day delivery within England, Wales or Scotland- Order must be completed by 4pm Monday to Friday for delivery the next working day.  Please note that this service does NOT deliver on a Saturday.   


Any next day orders completed by 4pm Friday will be delivered on Monday.
Any next day orders completed after 4pm on Friday will be delivered on Tuesday.


Ireland Next Working Day Delivery (Northern and Republic of Ireland) - £13.17
Express Next working day delivery within Northern and the Republic of Ireland.  Order must be completed by 3pm Monday to Friday for delivery the next working day.  Deliveries are made Monday to Friday by DHL.

 

Any next day orders completed by 3pm Friday will be delivered on Monday.
Any next day orders completed after 3pm on Friday will be delivered on Tuesday.


Guaranteed Saturday Delivery (UK) - £7.50
Guaranteed Saturday delivery within England, Wales or Scotland - Order must be completed by 4pm for delivery on the Saturday and you must ensure that you select the Guaranteed Saturday delivery option at the checkout.  

 

Any Guaranteed Saturday orders completed by 4pm Friday will be delivered on Saturday.
Any Guaranteed Saturday orders completed after 4pm on Friday will be delivered on the following Saturday.

 

Guaranteed Sunday Delivery (UK) - £7.50
Guaranteed Sunday delivery within England, Wales or Scotland - Order must be completed by 4pm Friday for delivery on the Sunday and you must ensure that you select the Guaranteed Sunday delivery option at the checkout.  Delivered by DPD.  

Any Guaranteed Sunday orders completed by 4pm Friday will be delivered on Sunday.

Any Guaranteed Sunday orders completed after 4pm on Friday will be delivered on the following Sunday.

Republic of Ireland (Royal Mail)- £6.49

Delivery to Republic of Ireland - Approximately 2 working days service provided by Royal Mail and An Post. 

If your order, once packed, is larger than the weight restrictions of Royal Mail we reserve the right to upgrade your delivery to a premium service.  You will of course, always receive full tracking on your delivery.  


Free Republic of Ireland delivery on orders over £25 - this is automatically applied at the checkout for you.


Republic of Ireland (DPD)- £6.95 

Standard delivery to Republic of Ireland.  Approximately 2 working days service provided by DPD.  


Australia Express Delivery - £16.96 

 

Express delivery to Australia.  Delivery is by DHL Express - Approximately 2-4 working days service.


Australia Standard Delivery - £4.95 

 

For delivery to Australia.  Delivery is by DPD Air Classic - Approximately 4-5 working days service.  FREE for orders over £100.00

 

Austria Express Delivery - £17.09

Express delivery to Austria.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Austria Standard Delivery - £11.95  

For delivery to Austria.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.


Australia Express Delivery - £16.96 

For delivery to Australia.  Delivery is by DPD Air Classic - Approximately 3-5 working days service.


Belgium Express Delivery - £12.85

Express delivery to Belgium.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Belgium Standard Delivery - FREE  

For delivery to Belgium.  Delivery by DPD Europe - Approximately 2-3 working days for delivery. 

 

Canada Express Delivery - £17.54

Express delivery to Canada.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Canada Standard Delivery - £7.95

Delivery to Canada.  Delivery by DPD Air classic - Approximately 3-6 working days for delivery.


Denmark Express Delivery - £17.09

Express delivery to Denmark.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Denmark Standard Delivery - £4.95  

Delivery to Denmark.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.


Finland Express Delivery - £17.09

Express delivery to Finland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


France Express Delivery - £14.34

Express delivery to France.  DHL Express - Approximately 1-2 working days delivery service. Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


France Standard Delivery - FREE 

Delivery to France. DPD Europe delivery - Approximately 2-3 working days.  


Germany Express Delivery - £14.34

Express delivery to Germany.  DHL Express - Approximately 1-2 working days delivery. Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Germany Standard Delivery - FREE

Delivery to Germany.  DPD Europe - Approximately 2-3 working days delivery.


Greece Express Delivery - £17.40

Express delivery to Greece.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Italy Express Delivery - £17.09

Express delivery to Italy.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Italy Standard Delivery - £4.95  

Delivery to Italy.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.


Japan Express Delivery - £20.20

Express delivery to Japan.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Netherlands Express Delivery - £12.85

Express delivery to the Netherlands.  DHL Express Delivery - 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Netherlands Standard Delivery - FREE 

Delivery to the Netherlands only.  DPD Europe - Approximately 2-4 working days delivery.  


New Zealand Express Delivery - £20.20

Express delivery to New Zealand.  DHL Express Delivery - approximately 4-5 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Norway Express Delivery - £17.41

Express delivery to Norway.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Poland Express Delivery - £17.40

Express delivery to Poland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Poland Standard Delivery - £4.95  

Delivery to Poland.  Delivery by DPD Europe - Approximately 4-5 working days for delivery.


Portugal Express Delivery - £17.09

Express delivery to Portugal.  DHL Express Delivery - Approximately 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Portugal Standard Delivery - £7.95 

Delivery to Portugal.  DPD Europe - Approximately 3-4 working days delivery.


Russia Standard Delivery - £19.95 

Delivery to Russia.  Sent with Royal Mail and delivered by the National Postal Service of Russia - Approximately 3-10 working days delivery.


Slovakia Express Delivery - £17.40

Express delivery to Slovakia.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Slovakia Standard Delivery - £11.95  

Delivery to Slovakia.  Delivery by DPD Europe - Approximately 3-4 working days for delivery.  Free standard delivery on orders over £95 - this is automatically applied at the checkout for you.


Spain Express Delivery - £17.24

Express delivery to Mainland Spain, the Canary and Balearic Islands.  DHL Express - Approximately 1-2 working days delivery service.  Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Spain Standard Delivery - FREE

Delivery to Spain.  Mainland Spain delivery by DPD Europe - Approximately 2-4 working days.  For Spanish Isles parcels will be delivered by the local postal service and delivery times will vary.  


Sweden Express Delivery - £17.09

Express delivery to Sweden.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Sweden Standard Delivery - £7.95

Delivery to Sweden.  Delivery by DPD Europe - Approximately 4-5 working days for delivery.


Switzerland Express Delivery - £14.95

Express delivery to Switzerland.  DHL Express Delivery - approximately 1-2 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Switzerland Standard Delivery - FREE

Delivery to Switzerland.  Delivery by Royal Mail - Approximately 3-4 working days for delivery.


United Arab Emirates Express Delivery - £20.20

Express delivery to the UAE.  DHL Express Delivery - approximately 2-3 working days delivery service. 

Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


USA Express Delivery - £6.95

For USA.  1-3 working days service provided by DHL.  Next Day delivery is available to many territories however orders should be placed by 3pm GMT for same day dispatch, Monday to Friday.


Europe - £19.95 

For all other countries within Europe.  Parcels are delivered by your local postal service and will require a signature.  Delivery times will vary depending on your location.


Rest Of World - £24.95
For all other countries outside of Europe.  Parcels will be delivered by your local postal service and will require a signature on delivery.  Delivery times will vary depending on your location.


If the courier is unable to deliver your order due to insufficient/incorrect address details, missed delivery or refusal of the parcel, the order may be returned to ourselves.  Upon receipt we will issue store credit for the cost of the goods only, if a refund is preferred please contact us at admin@11degrees.co.uk


Transit times indicated above are approximate, dispatch times can vary depending on busy periods and we recommend that you check the basket/checkout page for estimated dispatch and delivery times for your order. 
A signature may be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery or collect from your local depot.


Due to courier restrictions Guaranteed Saturday, Sunday and Next Working Day services are not available to some areas of Scotland and the Isles of England and some remote parts of Ireland.  


For your security, first-time orders may only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks.

 

Our office and warehouses process orders between Monday to Friday, 9am to 5pm.

Orders are shipped via DPD, DHL or local Postal Services. In some areas the courier may pass deliveries onto a third party. 

Should an error occur with any part of your order we will of course resolve this issue.  We do ask that you contact us within 2 days of receiving your order, via email to: admin@11degrees.co.uk or via the contact form on the website to inform us of our error.  Please ensure that you retain all of the packaging from your order and the invoice included within your parcel. Failure to retain the enclosed invoice will result in us not being able to investigate the issue and delay or even prevent us being able to arrange a resolution.

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