How we protect your information
The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. However, payments made through this website are handled using secure socket layer technology or other technology which is at least (if not more) secure than that.
Your payment information will not be disclosed to anyone under any circumstances other than as necessary for the sale concerned and will not be retained by us thereafter.
Orders are sent out with either Royal Mail, DPD or DHL courier.
Next Working day delivery service £5.95 - is guaranteed next working day providing your order was made prior to 4pm the previous day and will require a signature on the receiving end.
Guaranteed Saturday UK Delivery £7.50 - order by 4pm on Friday and choose Guaranteed Saturday delivery to receive your parcel on Saturday.
Guaranteed Sunday UK Delivery £7.50 - order by 4pm on Friday and choose Guaranteed Sunday delivery to receive your parcel on Sunday.
We have FREE standard delivery to UK customers whose order is over £25. Standard delivery is £3.95 for orders below £25.
We ship worldwide and have many express delivery options. Please use the link below for full details.
Please note that any duties liable in the country of receipt are payable by you. Parcels may require a signature upon delivery.
For Full Delivery details please hit this link https://www.11degrees.com/how-to-return-i330
We understand that sometimes the item/s you’ve ordered just aren't for you and you want to return them.
Our returns process is quick and easy. For full details click here